1 Information We Collect
When you browse our store, authenticate your mobile number, or place an order on GoThrifty.in, we collect the minimum information required to deliver your purchases safely:
- Contact & Identity Data: Name, 10-digit mobile phone number, and email address.
- Delivery Address: House / building name, street, city / town, taluk, district, state, and postal PIN code.
- Order Details: Items purchased, selected sizes, color variants, invoice amounts, and order timestamp.
- Device & Usage Data: IP address, browser type, and anonymous analytics to enhance storefront speed and responsiveness.
GoThrifty and Rarebook India do NOT capture, store, or process your credit/debit card numbers, CVVs, UPI PINs, or Net Banking credentials. All payment processing is conducted on 256-bit encrypted channels directly via our RBI-authorized payment partner, Razorpay Software Private Limited (PCI-DSS Level 1 Compliant).
2 How We Use Your Personal Data
Your information is utilized solely for lawful commercial purposes directly associated with your shopping experience:
- Fulfilling, packaging, and dispatching your costume and fashion orders.
- Sending instant OTP authentication codes for frictionless login without cumbersome passwords.
- Sending automated order confirmation, invoice details, and courier tracking links via WhatsApp and SMS (via Fast2SMS).
- Responding to your customer service requests, returns, or refund inquiries.
3 Sharing with Trusted Third Parties
We never sell, rent, or trade your personal data to advertisers. We share relevant data only with essential service providers bound by strict confidentiality:
- Logistics Partners: Courier companies (DTDC, Delhivery, Speed Post, Blue Dart) receive only your name, delivery address, and contact number to deliver your parcel.
- Payment Aggregator: Razorpay processes transaction tokens and verifies payment fulfillment.
- SMS / WhatsApp Gateways: Fast2SMS delivers OTPs and dispatch tracking notifications.
4 Cookies & Local Storage
GoThrifty uses browser local storage and cookies strictly to maintain your active shopping bag, remember chosen color filters, and preserve your session across page transitions. You can manage or disable cookies in your browser settings at any time.
5 Data Retention & Security
Your personal details are stored on secure cloud servers protected by modern firewalls and SSL encryption. We retain order history only as required under Indian commercial and tax compliance laws (GST & IT Act).
6 Grievance Officer & Contact
In accordance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules 2020, our Grievance Officer can be contacted at:
Grievance Officer — Rarebook India (SS Enterprises)
3rd Floor, 4th Wing Avenue, Panniyankara, Kozhikode, Kerala - 673003, India
Phone: +91 85906 98864
Email: rarebookindia@gmail.com